Política de envío
Shipping & Delivery Policy
Last updated: September 2026
1. Order Processing All Goodgo Elevator products are custom-manufactured to order. Production lead times will be specified in the sales contract and typically range from 30 to 90 days depending on product type and order complexity.
2. Shipping Methods Goodgo Elevator ships internationally via sea freight (FCL/LCL) for large equipment and air freight for spare parts or urgent components. The shipping method will be agreed upon in the sales contract.
3. Shipping Costs Shipping costs are not included in the product price unless otherwise stated in the sales contract. A detailed freight quotation will be provided based on destination, volume, and shipping method.
4. Incoterms Unless otherwise agreed, all shipments are made on EXW (Ex Works) or FOB (Free On Board) terms. The buyer is responsible for arranging freight, insurance, customs clearance, and import duties at the destination country.
5. Delivery Timeline Estimated delivery dates are provided in good faith but are not guaranteed. Goodgo is not liable for delays caused by:
- Port congestion or shipping line delays
- Customs clearance hold-ups
- Force majeure events (natural disasters, political disruptions, pandemics, etc.)
6. Risk & Title Risk of loss or damage passes to the buyer upon handover to the freight carrier. Goodgo recommends that buyers arrange adequate cargo insurance for all shipments.
7. Inspection on Arrival Buyers are responsible for inspecting goods upon arrival. Any visible damage must be noted on the carrier's delivery receipt and reported to Goodgo in writing within 7 days of receipt with photographic evidence.
8. Contact For shipping enquiries, please contact: Email: info@goodgohi.com WhatsApp: +852 9059 1761